• if the Guest cancels the booking within 24 hours of Check-in, 70% of the price paid excluding service fees will be refunded
• if the Guest cancels the booking after from 24hours to the start of the tour, he will lose 100% of the amount
• if the Guest does not show up "no show" he will lose 100% of the amount
Kindly stay about 15/20 minutes before pick-up hour to the port for allow entry maneuvers and avoid losing the boat's turn on the line